Many Humber Bridge users will recall that in June this year, we took the difficult decision to go cashless.
The decision was made to protect our staff and the travelling public, as far as we possibly could, from contracting COVID-19.
Despite being enforced upon us due to the pandemic, we’re delighted to say that Humber Bridge users have adapted to, and embraced, cashless methods of payment.
HumberTAG applications have rocketed as people wanted to take advantage of the cheaper crossings and not having to stop at the toll booths.
And, with payment stations being placed on the outside of the toll booths, card payments have become seamless, with minimised contact between customers and our toll booth operators.
It is for these reasons that we have decided not to reintroduce cash payments on the Humber Bridge.
Although this means the status quo won’t change, we will officially go cashless on January 1st, 2021.
From that date, users will be able to pay via:
- credit card using contactless or chip and pin
- debit card using contactless or chip and pin
- Google Pay
- Samsung Pay
- Apple Pay
Andrew Arundel, Chief Operating Officer at the Humber Bridge, said the move would continue to protect customers and staff and would also ensure the bridge remained as efficient as possible.
He said: “The feedback we have received is that with the virus still around, contactless methods of payment are the preferred option.
“Tag and contactless payments are also quicker than paying by cash and not having to process cash has made our processes more efficient.
“So, there are benefits to both our customers and our staff from this move.”