Find out how long you have to pay your Humber Bridge toll after crossing. Under Humber Bridge Toll, you must pay by midnight the day after your crossing to avoid an unpaid toll notification and admin fee. This page explains the payment window, what happens if you miss the deadline, and how to stay up-to-date.
As well as updating the tolling system at the Humber Bridge, we have also made key changes to the payment window. This is the amount of time you have to pay the toll after crossing the bridge.
If you cross the Humber Bridge and you don’t have a Humber Bridge Toll account – or if you have an account but you don’t have enough credit on it – you have until midnight on the day after you crossed to pay.
At midnight, an Unpaid Toll Notification will be triggered and an admin fee of £25 will be added to the toll that’s owed. You will then receive a letter with details of the money you owe and how to pay.
This means that if you cross on a Monday, you have until midnight on Tuesday to pay the toll. But as soon as the clock turns midnight, an Unpaid Toll Notification will be triggered.
This applies seven days a week, bringing the Humber Bridge into line with other toll crossings in England.
The Humber Bridge Toll is a “pay as you cross” system, so it’s vital to keep your account in credit. Under the new system, accounts will no longer be able to run with a negative balance.
The easiest way to avoid admin fees is to use the auto top-up function – just set it up once and you never have to worry about running out of credit.
If you’re unable to set up auto top-up from your credit or debit card, you can set up a regular standing order straight from your bank to your Humber Bridge Toll account. But be careful, bank transfers and standing orders aren’t an instant top-up. Due to bank processing times, they can take up to three days to reach your account.
Now that the toll booths are closed, you won’t be able to pay as you cross. Instead, you can …
You can also pay in advance. Pre-paid crossings are valid for 12 months. There is a feature on the new website where you can keep track of how many pre-paid crossings you have left.
If you buy guest crossings for a car or small van, you’ll pay £2 every time you cross. If you sign up for a Humber Bridge Toll account, your toll will reduce to just £1.50.
You can have up to five vehicles, so your whole family can enjoy the discount from a single account.
There’s no deposit or admin fees – you just need to pay £10 pre-paid credit to open the account and pre-pay £5 additional credit for every vehicle you want to register.
For example, if you want to open an account for yourself and add your partner’s vehicle, you’ll need to add £20 pre-paid credit.
Unpaid Toll Notifications (UTNs) are issued when:
If you don’t pay your toll by midnight the day after travel, an Unpaid Toll Notification (with an incurred Admin fee) will be automatically issued on the day after your toll was due.
How it works:
If Humber Bridge doesn’t receive your toll payment before the deadline stated, we will contact the DVLA to request the name and address of the registered keeper of the vehicle. The UTN will then be issued to the address details provided.
Late toll payments:
Any payment made outside of the payment window will be applied to future crossings only, not the one you’ve already made.
Appealing:
To appeal the unpaid toll notification you will need to wait until you receive the UTN through the post before this is possible as you will need the reference number printed on it.
You can ONLY appeal an unpaid toll notification if you have not already paid it and it has not already been passed to our debt recovery agency.
Steps:
Your appeal will be submitted for review and no further charges will be added at this stage whilst your case is under review.
You have the right to appeal up to three times, however must provide additional evidence for your appeal to be reassessed each time.