Learn how to set up and manage your Humber Bridge toll account to make payments quickly and easily. With an account you can save time, access account-based pricing and manage vehicle details, auto-top-up, and payment records from one convenient place.
If you have a prepaid Humber Bridge Toll Account, Automatic Number Plate Recognition (ANPR) cameras on the bridge will read your Vehicle Registration Number (VRN) as you drive over.
The cheapest way to pay for your crossings is with an account. You have the option upon sign-up to create a personal, or business account and pay a discounted rate.
Simply ensure your VRN is added to your account, as well as topping up your account with enough funds before travel.
You can top-up your account via our website, our Humber Bridge App for Apple and Android, or automated telephone payment line on 01482 235500.
Click the button below which will take you to our website where you can apply for an account.
Toll fees are deducted from your Humber Bridge Toll Account balance two days after travel. Your crossings can be seen in the transaction section of your account dashboard. Please be assured – it’s nothing to worry about. The consolidation of crossings, balance updates, low-balance warnings, and auto top-ups are all synced on the same timeframe – which means no one will be disadvantaged, no erroneous admin fees.
We’ve added some guides on how to do various things on your account.
You can find further support in our questions and answers section at the bottom of the page.
Yes. You can have up to five vehicles registered to a personal account.
For business accounts, this is up to 2,000 vehicles.
The Humber Bridge Toll is a “pay as you cross” system, so it’s vital to keep your account in credit. Under the new system, accounts will no longer be able to run with a negative balance.
If you cross the bridge with insufficient credit to cover your toll, you’ll have until midnight the next day to add more funds. At midnight, an Unpaid Toll Notification will be triggered, with an admin fee of £25 plus the toll that’s owed.
We highly recommend you take advantage of the auto top-up feature – just set it up once and you never have to worry about running out of credit. If you’re unable to set up auto top-up from your credit or debit card, you can set up a regular standing order straight from your bank to your Humber Bridge Toll account. Once an account is established the minimum amount you can auto-top up will be £10.
But be careful, bank transfers and standing orders are not an instant top-up. Due to bank processing times, they can take up to three days to reach your account.
Opening an account is simple and there’s no deposit or admin fees. You just need to pay £10 pre-paid credit to open the account and pre-pay £5 additional credit for every vehicle you want to register.
For example, if you want to open an account for yourself and add your partner’s vehicle, you’ll need to add £20 pre-paid credit. This money is not used for any admin fees and is added to your account to cover the toll for crossing.
When you access the Transaction History on your Humber Bridge Toll account, the system automatically defaults to All Transactions. This view shows the date that the crossing was added to your account – not the date you actually crossed the bridge.
To view your actual crossing dates:
It can take a few days for crossings to appear and for your balance to update. As long as your account has enough credit to cover the crossings you’ve made, you’re all set.